At Symmco, we understand that our continued growth and success depends on our customers, so we are committed to providing the outstanding quality that you deserve.
Since powder metal forming has many variables, our Quality Control Department, utilizing state-of-the-art testing equipment in each stage of production, continuously monitors each stage of production... from the powder metal blending to the finished product. In-process inspections follow a comprehensive, written Quality Assurance Plan that guarantees the correct material composition, density and sintering so you can be assured that you are receiving a product of the highest quality.
Continuous Improvement
Symmco has implemented a companywide continuous improvement philosophy. Higher levels of quality, higher throughput and lower operating costs have been achieved by continuously improving key processes throughout the company
Five Simple Historic Commitments:
Customers
By listening attentively to our customers, Symmco is able to offer innovative solutions to save them large amounts of money. In addition, we've taken great strides to offer new products that fulfill our customers' needs by focusing on what their customers need. We take pride in our key strengths of quality, service, delivery and flexibility.
Employees
Symmco has exceptionally high levels of employee involvement. Our shop and management teams are some of the most experienced and technically competent in the PM industry, with an average tenure of 18 years. We truly believe that our people are our most important asset so we continually measure skills and proficiencies and provide ongoing training to keep our level of knowledge growing. Our employees are encouraged to suggest improvements to any of or processes through a formal mechanism that is employed to effectively and correctly implement suggested improvements through the quality, engineering and management disciplines.
Quality
Symmco builds quality into each part from initial production through every subsequent production. Our product launch process utilizes the best concepts of stage gate methodology and advanced product quality planning to form a solid foundation for initiating product correctly the first time. Our precise process control system allows us to make every part in a controlled, repeatable manner and our product traceability systems enable us to examine the process at many levels to isolate variation at each process step.
Self-Assessment
In addition to our ISO-9000 certification, Symmco applies very rigorous internal assessment processes to achieve continuous improvements in all areas. After establishing capability, we review for potential efficiency gains. Each key process is examined by trained auditors to isolate any process deficiencies and make improvements.
Execution
Meticulous attention to detail has given Symmco an excellent reputation in the market. From our strategic planning to critical management objectives to individual accountability, the goal is always to do it right the first time. Making continuous improvements is part of the companyís core foundation.